See Placing Film or Slides for instructions. Make sure the film is placed in the film holder correctly and the film holder is properly positioned on the document table. Try one or more of the following solutions. Panorama and regular size images being scanned at the same time. To scan other types of film, use Home or Professional Mode.
#EPSON SCANNING PROBLEMS FULL#
In Full Auto Mode, you can scan only 35 mm color film strips or slides. This may happen if your images are like the following:Ĭolor negative film with extremely light or dark base color (background). Delete your scanner from the list of installed devices and reinstall Epson Scan following the instructions in your Start Here sheet.Įpson Scan may not be able to detect images, or may crop or group the images unexpectedly. Delete your scanner’s icon and reinstall Epson Scan by following the instructions in your Start Here sheet.ĭouble-click the Scanners and Cameras icon in Control Panel. Do one of the following:ĭouble-click the Scanners and Cameras icon in Control Panel. With Windows, check whether your scanner appears more than once in the Scanners and Cameras utility. See your software and computer documentation for details. Make sure your computer has enough memory and meets the other system requirements for the software you are using. The Scanner Software Does Not Work Properly Then reinstall it by following the instructions in your Start Here sheet. If the scanner appears with one of these marks or as an Unknown device, uninstall Epson Scan as described in Uninstalling Epson Scan. In the Windows Device Manager, make sure your scanner’s name appears under Imaging devices without a question ( ?) or an exclamation ( !) mark. See Starting a Scan With Another Scanning Program (scanning documents or photos) or Starting a Scan With Another Scanning Program (scanning film or slides). Make sure that Epson Scan is selected in your scanning program. See Uninstalling Your Scanning Software for instructions on uninstalling and reinstalling it.
#EPSON SCANNING PROBLEMS UPGRADE#
The scanner may not work properly if you upgrade your operating system but do not reinstall Epson Scan. Restart Epson Scan and try scanning again. The scanner may not work properly if Epson Scan is open and your computer goes into standby mode (Windows) or sleep mode (Mac OS X). Turn off your computer and unplug the scanner, then check the USB cable connection between them to make sure it is secure. Make sure the scanner is plugged in to turn it on.